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CJR editor deserves a dart

One of the most interesting and invaluable aspects of serving as SPJ's president is to experience what it's like to be written about by other journalists.

Boy, have I seen some shoddy reporting and unfair stories that not only have appalled me but have made me even more determined to ensure my work is accurate, honest and fair.

Which brings me to Gloria Cooper, and the long-running "Darts and Laurels" column in the Columbia Journalism Review. Given my encounters with Ms. Cooper, I'm puzzled that her title is "deputy executive editor."

The Darts and Laurels column in CJR's latest edition awards a laurel to SPJ's national ethics committee for working diligently to ensure that a recent deal SPJ established with PR-wire company MarketWire was consistent with SPJ's core missions and ethics statement. I wholeheartedly agree that the committee should be praised for its attention to this particular matter.

While Ms. Cooper didn't award me a "dart," she may as well have done so. You can read the article for yourself and see that she paints me in the same negative light as the some of the harshest critics (who are very few in number, I might add) of what has become known as the "MarketWire deal." In that light, I am a journalist who is eager to see the news and PR industries making nice with, and cozying up to, one another. I am willing to foresake SPJ's "cherished code of ethics" for money.

Nothing could be further from the truth.

I have cut a lot of reporters (particularly those in college) a lot of slack since my presidential term started in August. If the quote wasn't precise but managed to convey my point, I've let it slide. If my name and title were a little goofy, I haven't said anything. I even have shrugged off a couple of minor, factual inaccuracies because I understood the tight deadlines under which the journalists who called me were working.

Gloria Cooper, deputy executive editor of CJR, has finally prompted me to blow a whistle -- and to do so loudly. What I have observed of her reporting I share here with hopes it'll help all of us (as in me, too) be better journalists.

I'm also elaborating here because Ms. Cooper's item insinuates that SPJ national leaders and I are trying to hide from the world controversy that surrounded this matter -- and I want to assure everyone, particularly SPJ members, that that isn't the case. Want to know anything about this organization? Drop me a line, or give me a ring, and I'll be happy to give you the good, the bad and the ugly. In detail. For hours.

Observation No. 1: It helps when you report the facts. Ms. Cooper's item states that SPJ officials considered "terms of the (MarketWire) proposal" that included "sharing the development of the curriculum" with the PR-wire company. Ummm, nope. SPJ officials said from the start that this organization -- and this organization alone -- would develop and control any content presented during MarketWire-hosted seminars. We've never deviated from that stance. Period. When you can't get facts straight, you leave your reporting open to allllll sorts of criticism.

Observation No. 2: It's easy -- but unwise and annoying to interviewees -- to draw conclusions before you've actually done a thorough job of reporting. Ms. Cooper called SPJ headquarters and spoke with Quill Editor Joe Skeel. He suggested that she contact me for more information, and, according to Joe, Ms. Cooper told him she "wasn't ready" to speak with me. "It was like she already knew what she was going to write, and that nothing I said was going to make a difference," he later told me. "She already had her story and wanted the facts to support it." I got the same feeling when I called (yes, I called her, not the other way around) Ms. Cooper. Her questions were pointed to such a degree that I felt she was looking for information that would support her preconceived notions.

Observation No. 3: The words "apparent" and "apparently" are common, cheap shots. Those words are handy little devices we journalists often trot out when we don't know -- or don't want to acknowledge -- someone's motivations and intentions. We can get away with conveying so much -- even making judgment calls of our own -- if we simply write that things are "apparent." Hey, as long as they're apparent to us, that's all that matters, right? Wrong.

Observation No. 4: It's unfair to sock it to people and not give them the opportunity to defend themselves. Perhaps even worse is when people provide a defense that a journalist simply fails to include in his or her story. In Chicago, I never "pressed" SPJ's National Ethics Committee to "give its blessing" to what was, indeed (and accurately reported as) a "most immodest proposal." Why? There are two primary reasons: 1. It was a most immodest proposal!
2. The composition of SPJ's national ethics committee wasn't clear at the time this matter was addressed in Chicago.

Here's the (boring but pertinent) inside baseball:

I presented the MarketWire proposal to the national board for consideration. I knew it was problematic on many levels, but I thought SPJ's national directors would work as a large group to revamp the proposal to its liking. I was wrong. The board balked and cited several problems -- but we ran out of time to do anything to address them.

To keep the proposal from languishing until the next board or executive committee meeting -- which wouldn't happen for a few months -- directors wisely asked that I seek input from the National Ethics Committee.

I appeared before the committee only with intentions of seeking input. No blessing. No vote. No nothing. Just feedback that would help SPJ national leaders review the proposal with an even more critical eye and revamp it. I in no way tried to "press" the committee for its "blessing" because, by that point, I realized the proposal needed serious work. I'm not one to seek "blessings" for proposals I consider flawed ...

I also wasn't concerned with securing any "blessings" because, at that time, the composition of SPJ's national ethics committee wasn't very clear. If I must be completely honest -- as I was with Ms. Cooper -- the group was unwieldy. It was also laden with several people who participated in name only. So, on the day I attended that meeting in Chicago, I made it clear to the room that I sought no vote and no formal approval because it wasn't clear to me that our "ethics committee" was adequately represented. The group's chairman at the time even agreed with that approach before the meeting started.

There are plenty of people who will back me up on all of this, but Ms. Cooper apparently didn't feel the need to contact them (despite the names and numbers I passed along to her). She was fine with parroting hurtful and inaccurate impressions (relayed to her by that noisy, handful of critics). She was fine with mischaracterizing my actions and motivations -- without acknowledging in print my statements to the contrary. This is hardly accurate and fair reporting.


Observation No. 5: Let's all be thankful for fact-checkers. When I heard that Ms. Cooper was working on an item about my role in the MarketWire deal, I decided to call her. We talked, and she told me she had much more reporting to do and would call me back before publication. The next call I received was weeks later from a fact-checker. As he read passages of the item, I corrected him. He rewrote and read some more. I corrected some more. He rewrote -- and finally conceded that he had even more rewriting to do. He was hurried because he made it clear that he was under a tight deadline. I decided to call CJR Editor Michael Hoyt, and, lo and behold, Ms. Cooper called me back the next morning. I tried again to work with her -- but the end result is still lousy. But hey, I suspect it's better than the version that would have run had that fact-checker not bothered to call.

While I'm on this little rant, here's what I explained to Mr. Hoyt is even more annoying about this entire matter:

"... CJR rarely writes about the Society of Professional Journalists. It doesn't note our tremendously good work. It doesn't acknowledge our amazing national network of volunteers who make plenty of personal sacrifices to improve and protect journalism. Instead, CJR delivers this drivel about a 'committee' meeting that happened LAST AUGUST and a deal that was approved in DECEMBER."
Published Friday, May 11, 2007 12:26 AM by christinetatum
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Comments

# re: CJR editor deserves a dart

Tuesday, May 29, 2007 11:56 PM by christinetatum
Here's another dart for CJR: On May 11, I dropped a line to "editors@cjr.org" and "dartsandlaurels@cjr.org," requesting correction/clarification of elements of Gloria Cooper's shoddily reported item. Haven't heard a word back from anyone. Not a peep. And c'mon, I'm pretty certain my message landed in more than one e-mail inbox (am guessing Ms. Cooper's was among them).

Sent a second request to the same addresses this evening with hopes of hearing from someone very soon. Yeesh. One would think this esteemed journalism magazine would be together enough to -- at the very least -- acknowledge a reader's request for corrections and/or clarifications.

And journalists wonder why the general public is disgusted with the accuracy and fairness of our reporting. Many of us like to overlook that passage of SPJ's ethics code headed, "Be accountable."

"I don't like making the effort to say something about bad information when I know I'm just going to be ignored," a high school teacher in Louisville, Ky., recently told me.

I'm beginning to understand what she meant.

# re: CJR editor deserves a dart

Wednesday, May 30, 2007 11:49 AM by Christine Tatum on behalf of Maria Connor of San Diego
Hooray! A response! Received an e-mail this morning from CJR Editor Michael Hoyt:

Dear Ms. Tatum,

This is the first I'm seeing this. We had some email mysteries  related to our Web re-launch. We will certainly respond.

Mike Hoyt
CJR

# re: CJR editor deserves a dart

Friday, November 30, 2007 2:42 PM by christinetatum

All these months later, I'm just now seeing CJR's updated "response" to a letter then-President-elect Clint Brewer sent to to the trade mag to ask for corrections of Gloria Cooper's shoddy reporting.

Here's Clint's letter:

"Given the lack of coverage CJR has afforded the Society of Professional Journalists over the years, it was surprising and disappointing to see SPJ criticized in the May/June (2007) Darts & Laurels column.

"SPJ is the nation's largest journalism advocacy organization. After years of journalism-ethics advocacy, groundbreaking legal defense fund work for journalists and SPJ'S national push for a federal shield law --all of which CJR has passed on covering -- SPJ leaders were stunned to see CJR pick on an internal decision-making process within the organization's national board and committee structure. To make matters worse, deputy executive editor Gloria Cooper did a remarkably poor job of covering this nearly year-old issue.

"Cooper's account of SPJ'S decision to create a series of journalism-education seminars, the first of which are funded by the press release distribution company Market Wire, was inaccurate and unfair. Her critique was one-sided and blatantly ignored relevant details SPJ'S national president, Christine Tatum, gave CJR editors on more than one occasion.

"As the result of its lopsided reporting, CJR erroneously stated that SPJ considered 'sharing [with Market Wire] the development of the curriculum' that SPJ would present during Market Wire-sponsored events. That is patently false.

"SPJ'S national ethics committee certainly should be lauded for calling the original proposal from Market Wire to SPJ into question. That is the committee's role. However, CJR gave that credit at the expense of other SPJ leaders who worked on this deal tirelessly and with tremendous integrity.

"For the record, Tatum asked CJR for corrections and clarifications you refused to give, citing 'semantics.' The error and omissions noted here are the result of sloppy reporting that should have been corrected. CJR'S staff should review SPJ'S code of ethics at www.spj.org. It appears you need a refresher course."

Clint Brewer, President-elect, SPJ

And then Gloria Cooper -- who departed from CJR's staff this past summer -- replied:

"As most followers of the column understand, a Dart or a Laurel is aimed at nothing more, and nothing less, than specific, concrete, isolated, and discrete journalistic actions; a Dart recipient today may be Laurelized tomorrow, and vice versa, and thus SPJ'S contributions in other areas, however admirable, are, in short, beside the point.
"This particular Laurel, to the society's ethics committee, was based on careful, word-by-word examination of the SPJ-Market Wire preliminary proposal, on extensive telephone interviews and e-mail exchanges with members of the committee who were present at the pitch, and on literally exhaustive interviews with president Tatum.

"As to president-elect Brewer's denial about the 'sharing ... of curriculum,' here is precisely what the preliminary proposal said: 'Together, the Society of Professional Journalists and Market Wire will develop a series of training programs (in a format to be determined) designed to educate public relations practitioners on how to better understand and work with journalists.... SPJ, with input from the VP of Marketing & Media Relations and/or other Market Wire representatives, will select training faculty and will develop the seminar curriculum.'

"Indeed, it was that very concept, along with such other questionable arrangements that we cited--the displaying of each other's logos on their respective Web sites, allowing promoting Market Wire to new members and students, and making Market Wire the exclusive newswire for SPJ--that so distressed the committee and caused it to withhold its support (as Tatum herself told me, the committee 'stuck its nose in the air and said no').

"In CJR'S view, the committee's blocking of this dubious proposal alone would have been sufficient to earn it a Laurel, but as it happened, the committee's impact went further still: as Tatum confirmed to me, the proposal that went to the board and was finally approved 'took into consideration everything they had to say.'

"For the record, the corrections and clarifications that Tatum requested were, in our view, not justified by the facts. To cite just one example, Tatum denied that she had 'pressed' the committee for its approval; however, in the course of our reporting, a number of those present described her manner as 'intimidating,' 'threatening,' and 'agitated.'

"It seems to us that if the Laurel erred in anything, it was on the side of kindness."

Tatum's response to Cooper and CJR: Oh, the arrogance. The public needs accuracy and fairness in reporting far more than your sense of "kindness." I certainly don't need or want CJR's charity. Getting the facts straight and presenting them fairly is good enough for me.

Gloria Cooper spoke with a few noisy critics (who were allowed to spout off from the safe and cowardly shadows of anonymity) and didn't bother to speak with (or maybe she did and just chose not to report the views of) people in the room who would not have described my behavior during that Chicago meeting as "intimidating," "threatening" and "agitated." (And those people, for what it's worth, would have happily reported their impressions on the record! What a concept!)

Cooper received a copy of a draft propsoal that was presented to SPJ by a potential customer (that some SPJ national leaders didn't have enough sense of business ethics to know that distributing such a preliminary document publicly is grossly inappropriate is another story ...). Elements of that proposal were highly flawed and unworkable. They were never seriously considered by any SPJ national leader -- so it's ridiculous for anyone to claim that I was pressing the ethics committee to sign off on that document. But was I looking to edit the document as quickly as possible? Absolutely. Unfortunately, some people at that meeting in Chicago were more interested in identifying problems and complaining than in coming up with solutions. If I was intimidating, threatening and agitated, I can assure you that I wasn't the only one.

Once again, for the record, SPJ never for a moment considered "sharing the development of the curriculum" with its customer as Ms. Cooper stated.

But would we want to seek input from Marketwire, as the preliminary proposal she and CJR clung to states? Why, yes! Said input amounts to, "Gee, you're our customer. What kind of things would you like for us to discuss? What sorts of speakers and instructors are you looking for? Do you want us to provide more working journalists, academics or a mixture of both? Would you like for us to provide time for Q&A and networking? Should we serve juice and doughnuts before the session or pizza and salad after it ends?"

Call me crazy, but I think that's just good business.

This is a fine example of how a written document is not necessarily enough to present a story wholly, accurately and fairly. But if you're the type of journalist who clearly makes up your mind about what you want to write before you report, are fine with anonymous sources taking jabs at people and are confident that everything will balance out in the end because you're so good at "erring on the side of kindness," the complexity of analyzing a preliminary business proposal surely would escape you.

And while I'm thinking about it: SPJ's business dealings with MarketWire have proven to be helpful to the Society and the general public on many levels without tarnishing the Society's reputation one iota. All these months later, SPJ is generating new revenue, connecting its members to a release-distribution service they might find useful, speaking to the general public about journalism ethics and the importance of freedom-of-information laws (which journalists don't corner the market on by the way) and the importance of diversity in news coverage. The Society has not lacked volunteers willing to pitch in to help with the Journalism Education Series that will be presented in six locations determined by MarketWire.

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